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Part Time On-Site SummerStage Membership Assistant

City Parks Foundation

Job Description

Reporting to the Manager of Development and Membership, the Membership Assistant will contribute to managing and growing our SummerStage and Young Patrons Membership programs at SummerStage in Central Park and at select concerts citywide in neighborhood parks.

This role is an opportunity to gain experience in the music and events industry with massic New York City exposure, working on-site at SummerStage’s flagship 5,000 person concert venue in Central Park and at select parks in all five boroughs. This exciting position requires live event or high level customer service experience with a proactive and welcoming attitude, strong attention to detail and organizational skills. This position requires availability to work outside on nights and weekends.


COMPENSATION:
 $20/hour

Start Date: June 1, 2023

End Date: October 1, 2023


RESPONSIBILITIES

  • Assist the Manager of Development and Membership at SummerStage concerts by managing and tracking a high volume of check-in responsibilities with SummerStage membership and VIP check-in at our Central Park and select citywide neighborhood park concert locations; manage additional membership responsibilities (estimated 3-5 events/week with variance) June through September
  • Maintain digital guest lists and track complimentary guest ticket reservations and member credential pick-up at check-in
  • Process sales for new SummerStage memberships and concert upgrades onsite
  • Act as support for the on-site Info tent including: table set up, communicating event details and membership benefits with guests, and answering questions for all attendees.
  • Attend weekly virtual SummerStage production meetings, in-person staff orientation and season-end debrief meetings (minimum of 2).
  • Additional on-site assistance as needed.

 


QUALIFICATIONS

  • 2+ years experience in high volume live events, membership, box office, or related on-site customer service
  • Superb sense of etiquette greeting high level donors
  • Excellent oral and written communication skills
  • Highly organized, strong time management skills, and a positive customer service attitude
  • A calm demeanor with the ability to control a high volume of guests and quickly problem solve while working in a fast-paced concert environment
  • A passion for art & culture and live events
  • Must be available to work evenings and weekends and traveling independently throughout the five boroughs
  • Bi or multilingual strongly preferred

 


ABOUT CITY PARKS FOUNDATION

At City Parks Foundation (CPF), we are dedicated to invigorating and transforming New York City parks into dynamic, vibrant centers of urban life through arts, environmental education, sports, and community building programs for all New Yorkers. Our ethos is simple: we believe thriving parks mean thriving communities.

Community engagement includes Partnerships for Parks, a public-private program of City Parks Foundation and NYC Parks, which supports and champions a growing network of community leaders who care and advocate for the transformation of our neighborhood parks and the Parks and Open Space Partners-NYC coalition of conservancies and alliances. We also administer the NYC Green Fund, a regranting program for parks and open space nonprofits and grassroots organizations.

We produce SummerStage, the iconic free, outdoor performing arts festival in NYC, presenting world-class artists from across the globe and our own neighborhoods on our mainstage in Central Park and in local parks in all five boroughs, and our Swedish Cottage Marionette Theatre and roving PuppetMobile present marionette puppet theater throughout New York City.

We connect youngsters to nature in the urban environment through progressive, experiential teaching. Using parks as classrooms, we provide learning experiences and hands-on activities in urban forests, coastal areas, and gardens.

Free golf, tennis, track & field, soccer, and fitness programs bring high-quality instruction and equipment into areas where few organized athletic opportunities exist. We offer leveled training, year-round scholarship coaching, and special pro events.

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