Job Description

The Support Professional for the School of Business and Industry provides administrative support to the Dean and Dean’s Office in order to meet School of Business & Industry (SBI) goals utilizing excellent judgement at all times. In addition to providing administrative support to the Dean, this position also provides administrative and technical support to faculty and staff for SBI related activities. The position duties include, but are not limited to: monitoring budgets and expenditures in coordination with Dean, processing faculty payroll, workload and reimbursements, master schedule revisions, student scheduling assistance, and various operational items related to SBI activities. Strong candidates will possess good knowledge of financial management skills including the development and management of budgets and financial reporting, and demonstrate excellent communication and project management skills.

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Requisition ID: 562
Employee Group: APSS
Schedule: 40 hours/52 weeks
Compensation: Level A, $19.83 - $26.87
Benefits: Full-time
Reports to: Dean, School of Business & Industry
Posting Opens: 12/05/2024
Posting Closes: 01/05/2024

ESSENTIAL FUNCTIONS

• Provide high level administrative support to the Dean of the School of Business and Industry utilizing excellent judgment at all times
• Process and verify faculty payroll for SBI to include full-time faculty baseload and overload, assigned and not assigned; part-time faculty load; and release time
• Calculate faculty payroll corrections during the semester ensuring the mathematical pro-ration and rate(s) of pay for faculty members is accurate
• Assist the Dean of SBI in the development and monitoring of grants
• Act as a liaison and ambassador for the School of Business & Industry leadership team utilizing troubleshooting skills and excellent judgment to assist in conflict/problem resolution
• Maintain discretion when dealing with sensitive and/or confidential information
• Greet and direct students and visitors, faculty and staff in a professional manner assisting with questions and concerns
• Perform general office duties by maintaining general and confidential files, writing general correspondence, scheduling meetings, answering the telephone, sorting and disseminating mail, coordinating work calendars and work schedules for multiple parties
• Work with the SBI departments and programs in updating and maintaining current list of Advisory Committee members to each occupational area
• Compile data and track in a timely manner from a variety of sources and create summary reports and recurring reports
• Provide back-up to the APSS that supports the Associate Dean of the School of Business & Industry including FIF preparation, Class scheduling activities and EOL/Release time recording
• Assist in setting up events, meetings and celebrations for the School of Business & Industry. Secure rooms and arrange for hospitality. Send email invitation to industry partners, College leadership, faculty and staff as requested by the Dean
• Recommend and request training programs and submit to supervisor to stay updated and current on all aspects of the job
• Working knowledge of technology applications including but not limited to word processing, database programs, spreadsheets, and the willingness to learn PeopleSoft Campus-Wide Information System
• Run enrollment, faculty payroll, rooming and other reports in varying formats from the PeopleSoft system
• Upload and download forms and reports to various State and Federal agencies
• Participate as a member on teams or committees as requested
• Coordinate the calendar and daily schedule of the Dean
• Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position.
• Performs other related duties as assigned

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JOB SPECIFICATIONS

Educational Credentials

• Associate's degree required or comparable combination of relevant education and experience

Work Experience

• Minimum of three (3) years of administrative assisting experience required
• Experience working in educational settings is highly preferred
• Demonstrated knowledge and software application experience: MS word, Excel, and Google applications required
• Possess excellent proofreading skills and have an aptitude for detailed work

Skills

• Demonstrate excellent customer service skills including effective communication both in person, telephone, and email
• Must be self-motivated with the ability to work independently with minimal supervision
• High level of energy, enthusiasm, and the ability to be creative and innovative
• Ability to work in a cross-functional team and a collaborative environment
• Must have strong organizational skills and ability to anticipate needed resources/information to see projects to successful conclusion
• Demonstrated experience in prior budget responsibilities

Physical Demands

• Ability to sit for extended periods of time

Mental Demands

• Ability to manage projects and work independently on daily routines
• Ability to respond courteously and appropriately to telephone and personal inquiries from faculty, students, staff, and the public
• Ability to maintain confidentiality and able to cope calmly with different events and circumstances
• Ability to work effectively with diverse groups and individuals in a team environment
• Ability to perform the functions of the job efficiently and cheerfully
• Willing and able to work as a team with other co-workers
• Ability to work in a fast-paced environment

Working Conditions

• GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website.
• Ability to work in a high traffic, indoor environment
• Ability to work in busy office with frequent interruptions

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BENEFITS

• Health Coverage: Six health insurance plan options, including one with no health insurance premiums.
• Time off: Enjoy substantial vacation time.
• Wellness Program: Access resources for physical and mental wellbeing, and an onsite gym membership.
• Continuous Learning: Career development and educational opportunities.
• Retirement Plans: Secure your future with our retirement options, including the state retirement plan.

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NEXT STEPS / APPLICATION PROCESS

• Please fill out an application at https://www.grcc.edu/careers. Submit a cover letter and resume. The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting.

• Predictive Index Assessment (behavioral & cognitive) REQUIRED: In order to have your application considered, you must complete the assessments: https://assessment.predictiveindex.com/bo/8MMT/APSS

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HIRING PROCESS

• GRCC uses an Evidence Based Selection Process, where we make data driven hiring decisions to help mitigate bias throughout the hiring process. As part of this process, candidates will participate in assessments (cognitive and behavioral), reference checks and interviews.
• Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available.

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NONDISCRIMINATION STATEMENT
Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.

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